What is the most common mistake small businesses make when adopting AI tools?
Adopting AI before competitors do
Trying to adopt too many tools at once, resulting in unused subscriptions and no real workflow change
Starting with too simple a use case
Spending too much time learning tools before using them
Explanation
AI tool sprawl — subscribing to many tools without deeply integrating any — is the most common SMB AI adoption failure. Depth beats breadth: pick one tool for one pain point, use it consistently, measure the impact, and only then move to the next application.